LA
Lauren A
1 reviews | Active since Sept 2024
14 Oct 2024, 08:56
Terrible service!
I have been paying for a prestige account for years and not received any help from my banker. Every time there's an issue, they just don't respond or they redirect me to someone who doesn't help. I'm tired of having to do my own running around.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Oct 2024, 08:58Hi Lauren
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2024, 08:58
Official
Hi Lauren
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Oct 2024, 09:49Hi Lauren
Thank you for getting back to us. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Oct 2024, 09:49
Official
Hi Lauren
Thank you for getting back to us. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Oct 2024, 11:47Hi Lauren
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Oct 2024, 11:47
Official
Hi Lauren
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
We appreciate you taking our call. We appreciate you giving us the chance to make your interaction with us enjoyable. We are delighted that we could help, and our team has told us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team