ZZ
Zakes Z

1 reviews | Active since Sept 2022

06 Aug 2025, 14:26

Terrible service

So I went to withdraw money at a Standard Bank ATM in Springs, The Avenues, I got a R50 not with ink, took it to reception as I wouldn’t be able to use it anywhere, the receptionist told me I have to change it at Springs mall, so now I must take a taxi from the R200 that I withdraw, to the mall. What bull**** is this, don’t even want to talk about the attitude I got in the branch

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Replies (1)
Standard Bank
Standard Bank's reply06 Aug 2025, 14:29
Official
Dear Zakes, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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