LN
Linda N

1 reviews | Active since Dec 2023

07 Dec 2023, 13:24

Terrible service

I wish there was a 0 star,Chris Pillay was the person who was supposed to call my HR for confirming my employment for a credit card and never did until my application expired,I tried my level best to send a employment letter from my HR but still,he never responds to emails either,now I'm told that I need to do another application and wait 5 days.

0
Replies (2)
Standard Bank
Standard Bank's reply07 Dec 2023, 13:52
Official
Dear  Linda

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Dec 2023, 17:06
Official
Dear Linda

We appreciate you taking our call.

Please notify us tomorrow if you require any additional help with this.

We look forward to hearing your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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