AM
Anthea M

1 reviews | Active since Feb 2016

01 Mar 2016, 10:14

Terrible service

It's the first day of the month. Obviously, the bank is going to be full. Yet out of 6 tellers only 3 are available. After I stood in a line for over half an hour I get told that I'm not in the right place to do what I've been doing at that teller many times before. This is utterly ridiculous man. Your service is terrible.

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Replies (1)
Standard Bank
Standard Bank's reply02 Mar 2016, 07:42
Official
Hello Anthea Meyers ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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