Terrible service

Shocking service. Didn’t close my accounts properly and I am still incurring charges. Haven’t updated my details on Experian which is holding up a vehicle application! Can’t get a paid up letter or statement because of the mess and now risk losing the vehicle. Hours on hold and no closer to resolution and no one cares. No manager or supervisor around ever and escalating the situation means nothing, no one phones.Will never use Standard Bank again