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tinyiko.hlomela tinyiko.hlomela

1 reviews | Active since Oct 2016

01 Feb 2020, 11:35

Terrible service

Woodmead, get an automatic queue ticket system. The queue Marshall, Gordon, keep skipping us because the consultant, Mpho, complain that opening a club account is too much work. This is terrible service from my bank. Maybe it's time to consider FNB. These standards bank consultants are lazy.

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Replies (2)
Standard Bank
Standard Bank's reply02 Feb 2020, 03:09
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply12 Feb 2020, 13:27
Official
Dear Tinyiko Hlomela

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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