Terrible Service

I called in to Standard Bank on Thurs 17 Dec to notify the bank that I am going overseas for 2 week holiday,this took about 30 minutes as whenever I came through to a consultant they would transfer me to someone else who supposedly can help me. I gave the dates I will be out of the country etc.<br> The first day in Korea my card was working, the next morning I received a sms to confirm transactions that I made the previous day, which I did confirm via sms.Since Sun 20 December I am unable to swipe my card OR draw money. <br> I sent an email to information@standardbank asking them what the problem with my card is and why I cannot use it. The reply was that the problem with my INTERNET BANKING is that my password is wrong...Nowhere in my email did I even mention internet banking, this is the only function that is working! <br> I have not received ANY correspondence back since 22 December. <br> This is VERY URGENT as I am in Korea and have NO money!!What is the use of calling the bank before leaving the country if absolutely NOTHING was done?<br> I cannot call as I am out of the country and the email feedback time is APPALLING even after I said this is urgent!<br> This HAS to be sorted out before 30Dec!!!