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Rose R

1 reviews | Active since Dec 2015

10 Sept 2024, 16:03

Terrible service

Standard Bank easy sell, I’m in the process of buying property, was told transfer cost will be 50% off, but was charged reduculous amount with no discount, the house on sale is in JHB, I stay in JHB, now I must drive to Pretoria east to sign docs or pay to to sign in JHB

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Replies (2)
Standard Bank
Standard Bank's reply10 Sept 2024, 16:17
Official
Good day Rose.

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Sept 2024, 17:57
Official
Good day Rose.

Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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