Terrible service

I had a Revolving credit plan. I lost my job and could not pay it. I eventually got money and phoned the Nimble collection services and asked them how much it was to settle my account. They gave me an early settlement which I paid immediately. Standard bank then went and listed me for the remainder. I phoned nimble again and asked them to send a letter through explaining what happened. Standard bank took the money out of my account with no notification and I phoned them to ask what this was about. They did a refund after I explained to them what happened. <br> <br> So after all this Standard bank listed me twice with no phone call or email. To get this removed no Standard bank employee knows what to do! REALLY<br> <br> I thought Standard bank was a good bank. <br> <br> And you never seem to get those recorded calls they threaten you with.