Terrible service

I came to the branch to link my account. Inside I saw three direction boards, one for auto plus, customer service and sales consultant. I went to the one which had costomer service because there was no enquiry board. As I was standing in the line a security gaurd came to me to put my phone away, which I did. I was assisted after 30 mins to be only told that I was in a wrong line I was suppose to be in the sales constultant line. I told her am not the for sales. She said the customer service only assist with deposits and they did not put the teller board for security reasons. Now that sounded stupid to me because I wasted my time to change lines and start at the end. No one bothered to ask me my reason to visit if the know that their direction boards are incorrectly displayed. I took me almost three hours in total to just link one account at this branch. I came in at the branch past 12pm and it closed while i was inside. Ironically at the end, the branch manager was the one assisting me, and I was already drained with energy to speak.