SC
Stuart C

1 reviews | Active since Jan 2010

14 Jul 2015, 10:44

Terrible Service!

I took out vehicle finance in Feb 2015 which started out really well UNTIL the junior consultant handled me over to the senior to take over... What a nightmare. NEVER gets back to me or communicates anything unless I send an upsetting email. I WILL NOT RECOMMEND THIS SERVICE TO ANYONE.<br> <br> I paid my car off a month ago and was told that I would receive my cars ownership papers but thankfully from past experience I knew this would not happened as promised by the senior consultant.<br> <br> If you are reading this and thinking about taking out vehicle finance with Standard Bank. Think carefully about it. The senior consultant I dealt with was not very good at communicating. I almost lost the deal on my car it took so long to organize.

0
Replies (1)
Standard Bank
Standard Bank's reply14 Jul 2015, 12:26
Official
Hello 5lic3,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***