TERRIBLE SERVICE

I CALLED STANDARD BANK TO FOLLOW UP ON MY CASE AS MY ID WAS USED **********LY AND GOT THE WORST SERVICE CONSULTANT WAS RUDE AND HAS NO TELEPHONE ETIQUETTE THE SERVICE WAS APPALLING FOR SUCH A HUGE BANK. I DON' THINK THE CALLS ARE RECORDED I EVEN DOUBT IF THEY HAVE A QUALITY ASSURER..... DISGUSTING SERVICE