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Shirena N

1 reviews | Active since Sept 2019

25 Sept 2019, 11:16

TERRIBLE SERVICE

BAD SERVICE When i went to withdraw money at the ATM it says DECLINED yet i have money in the account. Due to their childishness of Banks striking it is going to have a negative impact on the people in SA.

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Replies (2)
Standard Bank
Standard Bank's reply25 Sept 2019, 23:00
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Oct 2019, 13:28
Official
Dear Shirena Nehal

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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