ML
Melinda L

1 reviews | Active since Jan 2020

03 May 2024, 06:39

Terrible service

I have been struggling with them for weeks. I received an sms that my case is closed but it is not closed. I am send from one ***** division to another. They look so ***********. From enqueries to *****, to transactional ***** and now card ***** and they are so slow to respond. They are not interested to sort out a problem

0
Replies (1)
Standard Bank
Standard Bank's reply03 May 2024, 07:02
Official
Dear Melinda

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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