TK
Thembi K
1 reviews | Active since Sept 2018
16 Apr 2020, 14:15
Terrible service
@StandardBankZa I have a personal loan and you can not help with payment relief because I missed one payment.Been told to contact attorneys who are unreachable due to lockdown. How do I then make payment arrangements.been sent from pillar to post. I have a check account with you guys as soon I go back to work you've lost me as a customer. Can't believe my bank can't help in time of need. I wouldn't recommend standard bank to anyone
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Apr 2020, 14:49Dear Thembi Khoza
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply16 Apr 2020, 14:49
Official
Dear Thembi Khoza
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
28 Apr 2020, 10:50Dear Thembi
Please refer to the feedback sent to you on email.
Kindly note this matter is closed.
Kind regards
Complaint Resolution Centre
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***
Please refer to the feedback sent to you on email.
Kindly note this matter is closed.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Apr 2020, 10:50
Official
Dear Thembi
Please refer to the feedback sent to you on email.
Kindly note this matter is closed.
Kind regards
Complaint Resolution Centre
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***
Please refer to the feedback sent to you on email.
Kindly note this matter is closed.
Kind regards
Complaint Resolution Centre
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