TERRIBLE SERVICE

<p>It is not the first time I have complained about the service my husband has received from Standard Bank , he is a Private Banking Client and has not requested any special service, no delivery of cards etc he does it himself ......however from brilliant service a few years ago he actually has received none and in actual fact has been so badly treated , I personally think that when he has complained the relative staff have taken it personally IF they have been reprimanded and do we have been labeled as trouble makers , arrogant customers I could go on ........ my husband has done alll his business through Std bk and has a clear record , however he has been away and we weren't slightly over our garage card limit , ( it normally runs with s credit balance ) he got numerous sms's whilst he was away and this morning first day back he got an SMS to contact ********** 807 he did at 10.35 ( please listen to the call it was made from my husbands cellphone , the gentleman who was incredibly rude and insulting to my husband ( PLEASE LISTEN TO THE CALL )!please could a senior manager and this time someone with genuine interest in this saga contact my husband . It has now reached an 'Ugly' stage from Std bks side and they are phoning him right now , (he has just transferred the money ) We are really thinking of moving our banking elsewhere it seems like we have been VICTIMISED !!!!!!!! PLEASE HELP !!!!!</p>