Terrible Service

<p>I got a message from Standard Bank asking me if they can contact me to arrange delivery of my new petrol card. I rep**** "2" as in please contact me as I do not want my card to go to the branch. I now get a message saying that my card is at the Queenstown Branch. Nobody contacted me , I need the card either delivered or dropped off at the Std Bank Komani branch. Why offer a service to your customers if you just ignore them??? ? I have also had terrible service from Std Bank. Not once has this cards limit been increased nor can I login online. Please contact me to arrange delivery of my card as promised in the sms you sent me.</p>