Terrible Service

My Dad went to stantard bank Denlyn mamelodi after he received a message that he must get a new card. When he got to the bank he was informed that according to his card it's only expiring in 2018 so they don't know why he received the sms, rather then calling the their support centre or checking on the system, he was told to go to the branch where he opened the account. Firstly his a pensioner, secondly he had to take a taxi to get to the bank, then after he had to take another taxi to go to Silverton, where he opened the account. That's a very terrible service,I believe the staff there are just lazy and don't know what customer service is. The staff needs to go for proper customer service training . I'm so happy that I closed my accounts with you standard bank.