SH
STUART H
1 reviews | Active since Oct 2016
25 Jun 2020, 09:24
Terrible service
@ Zeenath Hassen
It has been a week since your last communication, and 3 weeks of frustration with Standard Bank? You have acknowledged the problem exists with Standard Bank and so in the absence of any other feedback I have to assume this is not technical but service related? I have asked that this matter is escalated and that my problem is dealt with but no response! I am at a loss to explain the terrible service I am receiving.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Jun 2020, 16:07Dear STUART HENDERSON
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Jun 2020, 16:07
Official
Dear STUART HENDERSON
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
SH
STUART H's updateReviewer Update
30 Jun 2020, 15:35Incredible! one would hope that a seriously critical review would warrant more than an automated response from Standard Bank? I still have not been contacted, and my problem still exists. A serious indictment of what used to be a credible Bank!
SH
STUART H's update30 Jun 2020, 15:35
Reviewer Update
Incredible! one would hope that a seriously critical review would warrant more than an automated response from Standard Bank? I still have not been contacted, and my problem still exists. A serious indictment of what used to be a credible Bank!
SH
STUART H's updateReviewer Update
02 Jul 2020, 14:45Can I please have a response to my Complaint!
SH
STUART H's update02 Jul 2020, 14:45
Reviewer Update
Can I please have a response to my Complaint!