1 reviews | Active since Oct 2016

28 Oct 2016, 07:59

Terrible service

<p>I have more than 5 months strugling to get my accounts closed, recntly in August/September i requested to close my cheque account but here i am stuck its October now and they are busy adding charges.</p> <p>I hate the day i joined STD bank with their helpless consultants.</p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply28 Oct 2016, 15:51
Official

Good day Hlangwelani Faroid Tshifaro

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply28 Oct 2016, 16:38
Official

Good day Hlangwelani Faroid Tshifaro

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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