1 reviews | Active since Aug 2016

18 Aug 2016, 13:27

TERRIBLE SERVICE

<p>Dear Hellopeter </p> <p> </p> <p>Please be advised that I have not received any feed back from standard bank as they promised me last week.</p> <p>I have not been contacted by any person from the bank. I have been waiting for them for the past six months to resolve this matter, but none of the Standard bank employees are willing to assist or take responsibility for their actions.</p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply18 Aug 2016, 13:52
Official

Good day Ntombi Gwegwana

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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's update18 Aug 2016, 14:01
Reviewer Update

That's what standard bank has been saying for the past six months.

What can so difficult for someone to pick up their phone and call me or perhaps send me an email.

People of standard bank resolve this matter ASAP. I deserve to be treated as a valuable client.