LM
Lutendo M

1 reviews | Active since May 2014

22 May 2016, 09:23

Terrible Service

<p>We understand you're upgrading your systems.... but it's now way past your allocated time and we're unable to do anything still. We have things to do and if you're failing to deliver a mere banking service that we already pays so much for, than you clearly have no reason being in business. Your Business Tagline is "Moving Forward" how are we moving forward? </p>

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Replies (2)
Standard Bank
Standard Bank's reply23 May 2016, 08:13
Official

Dear Lutendo

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 May 2016, 13:05
Official

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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