1 reviews | Active since Feb 2014
Terrible service
<p class="MsoNormal">I have a bond with standard bank, I requested for payment arrangements for 3 months and its was approved ,I got the letter .The home loan department double debited my account in error. I logged a call for the other funds to be reversed on the 29 of April, and then I was told I will receive my money in 3 working days. I didn’t receive anything on the day,expected the money to be deposited. I went to the branch on the 2<sup>nd</sup> of May and called the homeloan department and I was told nothings has been done on my home loan account. Logged another reversal I was told I will refunded on Saturday, Saturday came and there was nothing still. Went to the branch on Saturday I was told they don’t do refunds on Saturday, the funds will be available on Monday. Today is Monday nothing again, went to the branch again to call homeloans I was told to wait for 4hour .THIS is totally Ridiculous and waste of my time and money spent. If standard bank doesn’t know how to provide good service on simple request, am very worried .The last person I spoke to was Khanyisile Mohulatsi,My Ref number is ***</p> <p class="MsoNormal"><strong> </strong></p> <p class="MsoNormal"><strong>Regards</strong></p> <p class="MsoNormal"><strong>Linda Ntantiso</strong></p> <p> </p> <p class="MsoNormal"><strong>***</strong></p>