JM
Jeeva M

1 reviews | Active since Nov 2017

17 Jan 2023, 13:00

Terrible Service

I have registered online on the standard Bank website for a stannic loan to purchase a vehicle and to date no one has called me or made contact. It is now 3 weeks. I am a loyal Standard bank customer and I have all my account with them. I am really disgusted with the service I am getting from Standard bank. I called for assistance and was not helped.

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Replies (2)
Standard Bank
Standard Bank's reply17 Jan 2023, 13:03
Official
Good day Jeeva 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre
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Standard Bank
Standard Bank's reply18 Jan 2023, 11:55
Official
Dear Jeeva

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. 

If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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