SS
Sheree S
1 reviews | Active since Mar 2021
17 May 2021, 15:19
Terrible no professionalism at all
Reported a ***** case done on our credit card not only did they not sort it out they handed us over without any reason then we waited a year and a half for our card had to stand in a heavy que the ***** not sorted out and we had to pay R1300 what type of service is this the people are rude I asked to speak to a manager I was told no managers are there they all sick.
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Standard Bank's replyOfficial
18 May 2021, 03:02Hello Sheree
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply18 May 2021, 03:02
Official
Hello Sheree
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***