TERRIBLE EXPERIENCE WITH STANDARD BANK VEHICLE AND ASSET FINANCE - ABSOLUTE NIGHTMARE!

I am BEYOND DISGUSTED with Standard Bank Vehicle and Asset Finance's pathetic excuse for customer service! What was supposed to be a simple cross-border letter request turned into a complete disaster that cost me money, time, and endless frustration!

Let me tell you about this absolute circus:

I've wasted OVER A WEEK trying to get a basic cross-border letter confirmation. The incompetence is STAGGERING! I've been: - Sent on wild goose chases between branches - Given the runaround on phone calls that go NOWHERE - Discovering my requests were CLOSED WITHOUT MY KNOWLEDGE - Dealing with their ridiculous claims about R1400 arrears, which I PAID IMMEDIATELY - Watching them FAIL to process a payment MADE THROUGH THEIR OWN BANK!

The level of incompetence is MIND-BLOWING! They couldn't even process a payment made through their own banking system! How useless can you get?!

Thanks to their spectacular failure: - I've LOST MONEY on travel bookings - MISSED crucial appointments - WASTED countless hours at their branches - Been treated like my time means NOTHING to them

Even after filing a complaint with their customer center, guess what? MORE SILENCE! They clearly don't give a DAMN about their customers!

SAVE YOURSELF THE HEADACHE! If you're considering Standard Bank Vehicle and Asset Finance, RUN FOR THE HILLS! They've shown their true colors - a complete disregard for customer service, zero accountability, and absolutely no respect for their clients' time or money.

I've never experienced such shocking service from a financial institution. They should be ASHAMED of themselves! Don't make the same mistake I did - take your business ANYWHERE else!

This is beyond disappointing - it's a complete DISGRACE to the banking industry!