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jayshree G

1 reviews | Active since Aug 2016

22 Aug 2016, 12:06

terrible experience - standard bank atm

<p>tried to withdraw r 3000, machine gave me back my card but not my funds. error was on screen. this took place 20 August. standard bank says i have to wait 7-10 working days for me to get my money. i am desperate for my funds to go back into my account</p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Aug 2016, 14:02
Official

Good day Jayshree Gounder

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply25 Aug 2016, 12:34
Official

Dear Jayshree Gounder

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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