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John N

1 reviews | Active since Jul 2019

15 Jun 2020, 14:15

Terrible experience at Standard Bank

I shown Hartswater Branch Manager the permit but still she chased me away to join the Que outside to please one customer that was scolding her... branch Manager is Suzette Du Ranat

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Replies (2)
Standard Bank
Standard Bank's reply16 Jun 2020, 04:03
Official
Hello John, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Jun 2020, 12:33
Official
Dear John Ntlatseng

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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