Terrible experience.

I had such a terrible experience with their business banking that I asked them to close my account on September 24th. They (the person who opened my account and my financial advisor) did not even respond to my email. Despite opening my account remotely, they insisted that I had to go to a branch to close my account. I then contracted Covid and was PHYSICALLY unable to go to a branch to close my account but they still did not close my account and transfer me my remaining balance. Instead, they continued to ignore my emails and not tend to me while I was being charged so ridiculously that my remaining balance went into a negative balance. I believe that this was very deliberate on their part and I am making it my mission for everyone to know that choosing to bank with Standard bank is bad move for your business. Your requests will be ignored. Your money will magically disappear.