VK
Vanessa K
1 reviews | Active since Jun 2014
20 Apr 2021, 00:07
Terrible
Utter disrespect for clients hard earned money ..Std Bank owes me money in terms of early debits as my account went in an overdrawn status and my bank charged me for it I have sent the necessary bank statements yet they still didn’t refund the money .They should have the recording I explicitly advised them to only debit on the given date as there is never a mistake with my salary never early and never late
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Standard Bank's replyOfficial
20 Apr 2021, 03:38 Hello Vanessa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply20 Apr 2021, 03:38
Official
Hello Vanessa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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