MZ
Mpho Z

1 reviews | Active since Aug 2020

24 Feb 2025, 09:29

TERRIBLE DISGUSTING BANK

Still not getting assistance after 3to4weeks of back and forth. Worse Ihave escalated my matter to their escalation division and was promised feedback within 24hours...we now going for a week and also to metion the gentleman by the name og Gorden Bila who was assisting me has also gone AWOL on me.

How do we get to get standard bank to be accountable for their BAD BAD SERVICE....which channesl now one needs to take because clearly emails, helopeter etc doesnt faze them...nothing changes with standard bank with all the years I have been with them...

0
Replies (2)
Standard Bank
Standard Bank's reply24 Feb 2025, 09:37
Official
Hello Mpho,

Thank you for coming back to us.

Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.

We value your continued support and patience. 

Kindest regards
Standard Bank Hello Peter Team 
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MZ
Mpho Z's update24 Feb 2025, 09:39
Reviewer Update
but do you really have to take 4weeks for this one issue and now when you quite in the interim and one doesnt get feedback it is really not a good sight on you. Why must we come here to voice out our frustrations.....

truly you are unprofessional and delinquent.