Terrible, Depressive.... and then....... nothing.

My extreme disappointment and frustration with the services provided by Standard Bank over the last three years. I have never experienced such a lack of helpfulness, responsiveness, and honesty in all my dealings with them.

I have found their service to be worse than that of government institutions, and I strongly advise against anyone dealing with such a bank as it will only lead to disappointment and disheartenment. Despite my numerous attempts to seek assistance from the bank, I have been met with unresponsiveness and a lack of action.

I have kept records of my interactions with Standard Bank, including names, references, and call logs, which clearly demonstrate the unprecedented level of unresponsiveness and inadequate service I have received.

I have now reached a point where I feel the need to share my experience publicly in the hope that it will serve as a warning to others and prompt Standard Bank to reevaluate their approach to customer service.

I do not trust that you will take my complaint seriously and address the systemic issues within Standard Bank that have resulted in such a poor level of service.

It is sad to see such a big institution that has fallen so low on customer service ACTION and response.