LB
Leigh B
1 reviews | Active since Aug 2024
08 Aug 2024, 18:30
Terrible customer service
Pathetic service from standard bank overport!! Went to open an account for a NPO, had all of the relevant documents. We waited 30mins just for them to scan our documents. They told us that the person that handles these accounts is working remotely and will get in touch with us within two days!! It has been two weeks!!! No follow up at all. No communication but they had the nerve as us if we would like to open an account for private use!!
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Replies (1)
Standard Bank's replyOfficial
09 Aug 2024, 08:23Good day Leigh
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Aug 2024, 08:23
Official
Good day Leigh
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***