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delenno S

1 reviews | Active since Jun 2021

13 Jul 2021, 12:17

TERRIBLE CUSTOMER SERVICE EXPERIENCE , WORST EVER

i have contacted the standard bank call centre on ***, I was transfered more than 7times , spoke to multiple poeple explaining the same story to several different poeple being transfered from 1 stupid department to another , stilll no help????????HOW PATHETIC IS STANDARD BANK, *********** TO SAY THE LEAST, GET ORDER IN YOUR BANK OR ALLOW YOUR STUFF TO RETURN BACK TO THE OFFICE.

PLEASE HELP, MY PROBLEM IS I HAD A CURRENT ACCOUNT WHICH I HAVE STOPPED USING DUE TO YOUR ****TY CUSTOMER SERVICE. I NEED TO KNOW IF THE ACCOUNT IS CLOSED AND WHAT IS THE ACCESS AMOUNT IF I OWE ANY.

PLEASE URGENTLY HELP ME THEN WE CAN PATH WAYS FOR GOOD

*** DELENNO SMITH: ***

0
Replies (1)
Standard Bank
Standard Bank's reply14 Jul 2021, 00:22
Official
 Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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