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Nerosha A
1 reviews | Active since Jun 2018
04 Sept 2024, 19:36
Terrible customer service even as a Prestige Account
Terrible customer service. I ordered a new card via the app 10 days ago and still waiting. I'm leaving for a trip in 2 days and still no replacement card even after logging 2 follow up calls
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Replies (1)
Standard Bank's replyOfficial
04 Sept 2024, 23:29Good day Nerosha.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Sept 2024, 23:29
Official
Good day Nerosha.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***