SA
Shamim A
1 reviews | Active since Sept 2024
20 May 2026, 14:55
Terrible customer service
Am very disappointed with the service I am currently receiving My online banking app does not work trying to contact the bank is useless they cannot assist an when u ask to speak to a line manager they are never available The online site constantly freezes ***** department is worse they keep on transferring my call have tried to contact my private banker yet no one responds to emails
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
20 May 2026, 15:01Dear Shamim,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 May 2026, 15:01
Official
Dear Shamim,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***