Terrible Customer Service and Non Delivery

Item: Standard Bank
Rating: 2
Author: Rosemary A

I have quite stupidly (I will admit) misplaced my debit card over the past week and a half. Once I noticed that I was no longer in possession of the card I called Standard Bank to but a stop order on the Card and was advised that I could go to any branch for a new debit card

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Replies (1)

Standard Bank's replyOfficial

02 Apr 2015, 08:41

Hello fair_bear_87 ,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply02 Apr 2015, 08:41

Official