SD
Stacey D
1 reviews | Active since Aug 2012
05 Sept 2024, 12:11
TERRIBLE CUSTOMER SERVICE
I have been trying to grant access to my accountant with no joy. Customer service is deplorable.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Sept 2024, 12:30Hi Stacey
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 12:30
Official
Hi Stacey
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
SD
Stacey D's updateReviewer Update
05 Sept 2024, 13:07acc no : ***
below is the correspondence sent
below is the correspondence sent
Hi Noma Buthelezi, Noma N ***
I have requested access to the standard bank account for my bookkeeper Areefa Rajak
However to date nothing has been resolved.
Please can you grant her access.
Attached is the document that was sent
Also please can you urgently send me bank statements for the account *** from 1 July 2024 to current
Kind regards
Dr Derek Nelson
SD
Stacey D's update05 Sept 2024, 13:07
Reviewer Update
acc no : ***
below is the correspondence sent
below is the correspondence sent
Hi Noma Buthelezi, Noma N ***
I have requested access to the standard bank account for my bookkeeper Areefa Rajak
However to date nothing has been resolved.
Please can you grant her access.
Attached is the document that was sent
Also please can you urgently send me bank statements for the account *** from 1 July 2024 to current
Kind regards
Dr Derek Nelson