TERRIBLE CUSTOMER SERVICE
<p>I have been trying to get hold of the bank to get information the whole afternoon. The telephones just ring and ring.... I eventually the credit card customer service answered. They could not help me and transfered my call to the forex department. I waited for 45 minutes............. I eventually tried calling my local branch. NO ANSWER. I then phoned complaints. They said their number for the branch was different, they can only help me by sending them an email. Well, I am stil waiting. THEY DO NOT GIVE NUMBERS FOR THE BRANCHES they also DO NOT answer their customer care numbers....... .. DO THEY WANT OUR BUSINESS??????????????????????</p>
Good day Christien
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Christien
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********To date, no email has been recieved,
To date, no email has been recieved,
Good day Christien
Trust that you are well.
Please note that the email was sent to the email address you provided us on the review information.
Kindly check that email address, and maybe the spam folder linked to that email address or kindly provide us with a new email address or email us on the email address listed below( please note we had to put spaces inbetween the words in order for it it reflect on the Hello Peter site, as they block out all contact details / personal information -when emailing us, please remove all spaces).
We patiently await your response.
Kind regards
Complaint Resolution Centre
***
********** (fax)
Complaint Resolution Centre @ standard bank . co. za
Good day Christien
Trust that you are well.
Please note that the email was sent to the email address you provided us on the review information.
Kindly check that email address, and maybe the spam folder linked to that email address or kindly provide us with a new email address or email us on the email address listed below( please note we had to put spaces inbetween the words in order for it it reflect on the Hello Peter site, as they block out all contact details / personal information -when emailing us, please remove all spaces).
We patiently await your response.
Kind regards
Complaint Resolution Centre
***
********** (fax)
Complaint Resolution Centre @ standard bank . co. za
Good day Christien
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Christien
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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