Terrible customer service

Item: Standard Bank
Rating: 1
Author: rasha S

My claim was rejected, I queried it and they gave me a new reference number New complaint : R SIMBOO HLB***, 19/035632. They said up to 8 working days about 2 months ago and to date no one has contacted me. I've sent emails and have had no response from them. Walk into standard bank and they say to contact insurance, no one can give me feedback.

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Replies (1)

Standard Bank's replyOfficial

07 Jul 2019, 05:16

Dear Rasha

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's reply07 Jul 2019, 05:16

Official

Dear Rasha

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***