1 reviews | Active since Mar 2010
Terrible customer care
I have a cheque account with Standard Bank which is overdrawn by R577.19. I was not aware of the overdrawn until yesterday when I logged into the account. Normally the bank will send me a message to alert me. This morning I received a notification on my phone that Standard Bank decided on their own without my consent. Firstly, I did mot authorize for the funds to be moved, secondly I would have appreciated if someone contacted me before they transferred my money. How will I entrust them with my investments in the future if they decide what to do with my money without my consent. I am very disappointed by the terrible service. I want my money back into my account as this transaction was not authorized. This is as good as *****!!
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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