JN
Jonathan N
1 reviews | Active since Dec 2024
31 Dec 2024, 14:49
Terrible business bank
Literally had to start an account for this
I am a business client and your service has been pathetic from day 1. There has only been one person who has helped me and she is on holiday till the 13th of January
I need to accept an international payment and none of your staff seem to want to help me and keep handing me off consuming all my airtime
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
31 Dec 2024, 14:59Dear Jonathan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Dec 2024, 14:59
Official
Dear Jonathan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
JN
Jonathan N's updateReviewer Update
01 Jan 2025, 20:37Yea I call *******
Nice automated reply with 0 follow through
Nice automated reply with 0 follow through
JN
Jonathan N's update01 Jan 2025, 20:37
Reviewer Update
Yea I call *******
Nice automated reply with 0 follow through
Nice automated reply with 0 follow through
JN
Jonathan N's updateReviewer Update
02 Jan 2025, 11:08 hello they can try call now I am available
JN
Jonathan N's update02 Jan 2025, 11:08
Reviewer Update
hello they can try call now I am available
Standard Bank's replyOfficial
02 Jan 2025, 15:04Dear Jonathan
Apologies for the delayed response.
Please confirm a convenient time we may contact.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Apologies for the delayed response.
Please confirm a convenient time we may contact.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2025, 15:04
Official
Dear Jonathan
Apologies for the delayed response.
Please confirm a convenient time we may contact.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Apologies for the delayed response.
Please confirm a convenient time we may contact.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***