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DANIELLE H
1 reviews | Active since May 2018
02 Dec 2019, 19:17
Terrible blue bank!!
I've been asking this bank to close my account for the past 5 days with no action. The account is still open and I am still incurring service fees each day. I am leaving this bank for it's terrible customer service especially it's private banking division.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
03 Dec 2019, 07:16Hello Danielle
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
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Standard Bank's reply03 Dec 2019, 07:16
Official
Hello Danielle
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
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DANIELLE H's updateReviewer Update
03 Dec 2019, 12:10The account still hasn't been closed. So much for private banking with Standard Bank!
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DANIELLE H's update03 Dec 2019, 12:10
Reviewer Update
The account still hasn't been closed. So much for private banking with Standard Bank!
Standard Bank's replyOfficial
09 Dec 2019, 11:30Dear DANIELLE HENDRIKS
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply09 Dec 2019, 11:30
Official
Dear DANIELLE HENDRIKS
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***