AK
Abel K
1 reviews | Active since Jan 2019
28 Dec 2019, 08:56
Terrible banking services
Standard bank, Setsing Qwa-Qwa. What a terrible service I have experienced. I went to the bank to withdraw bulk, the tellers made me wait for hours claiming that the money box is locked and no one is there to open it. I'm supposed to take money somewhere but e cause of this poor service received from this bank. I'm now gona silently move away from this bank.
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Replies (2)
Standard Bank's replyOfficial
30 Dec 2019, 08:52Dear Abel Kololo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply30 Dec 2019, 08:52
Official
Dear Abel Kololo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
10 Jan 2020, 10:17Dear Abel Kololo
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Jan 2020, 10:17
Official
Dear Abel Kololo
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***