Terrible Bank
<p>Ok so I thought of changing banks a couple of months ago so I opened a Standard Bank Prestige Account. Firstly they took so long to deliver my card that the account was closed. Then i had to go into a branch to re-open the account. I was told that the debit order switching can take up to 45 days so i had to make sure that there are sufficient funds in my current account and the new account. </p> <p> </p> <p>Its now been +- 6 months, 2 debit orders have been changed. My salary has not been switched nor the rest of my accounts. I in the meantime switched the 2 debit orders back to my original account after 3 months as it did not make sense to have only 2 debut orders on the new account with no salary being paid into it. </p> <p> </p> <p>I am now at a branch to close the account as it cannot be done over the phone. </p> <p>I now have to pay R800 outstanding banking fees before they can close the account. What type of joke is this? Pay for something i did not use because of their incompetence. Its ridiculous and a money making scheme. </p> <p> </p> <p>I have never in my life had such poor service from a bank and i woul definitely not recommend Standard Bank to anyone i know. </p>
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Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Hi Zeenath
Thank you for the quick response. As per my mail to you, I woul just like to clise of the Prestige account ad the branch are unable to assist me.
Hi Zeenath
Thank you for the quick response. As per my mail to you, I woul just like to clise of the Prestige account ad the branch are unable to assist me.
