BT
Buyisiwe T

1 reviews | Active since Dec 2016

05 Jan 2017, 16:46

terrible atm

<p>Withdrew some money at the atm.. and it had some oil on it.. it was rejected at the store and i had no other money with me. </p> <p>Why would an atm machine have damaged notes which are unusable anyway???</p>

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Replies (3)
Standard Bank
Standard Bank's reply09 Jan 2017, 09:18
Official

Good day Buyisiwe Tshabalala

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply10 Jan 2017, 08:50
Official

Good day Buyisiwe Tshabalala

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply10 Jan 2017, 10:03
Official

Dear Buyisiwe Tshabalala

Thank you once again for your posting.

I refer to our email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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