Terrible assistance

Last month on the 23 jan 2015 when I went to try and get money from my account it kept giving me error messages, I went to the branch and after standing in line for over 30 min they told me it was my card and issued me a new one, fine I left when I went to the ATM, same thing happened. I went back to the bank and after another 30 min in line they tell me it's cause my details are not updated, so there I go home to get everything.nthen after an hour in line I finally get them updated and leave, account works perfectly. But guess what, my account is blocked AGAIN, why? Because STANDARD bank claim my details are not updated, is standard bank going to refund me for the time I take off from work to TRY and fix THEIR issues? NO. Are they going to take my daughter lunch at school cause I couldn't get money to buy bread? NO. this has to be the worst bank in history