MM
Monica M

1 reviews | Active since Jul 2016

27 Jan 2022, 15:46

Terrible and pathetic service

Everything is super difficult to sort out at Standard Bank. I've been having issues with my internet banking, I went to the branch twice but my issue is still not sorted I just wasted my time and petrol and now I wasted my time and airtime trying to call the call center only wait for more than 1 hour with no response at all.

I really can't wait to switch banks and leave this pathetic bank and its horrible customer service.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Feb 2022, 08:10
Official
Hello Monica

Thank you for posting your comments.
 
 We sincerely apologise for the inconvenience caused.  We will investigate your matter and revert to you as soon as possible.
  
Kind regards
 Standard Bank Help Centre
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