AR
Adeline R

1 reviews | Active since Jul 2020

29 Oct 2022, 14:47

Terrible

Due to unfoseen circumstances including unemployment end of last year and cancer I dell behind with my repayment Last few months I have been paying alrhough not a full installment but gave kept to my arrangement. Durung Oct std bank called wanted to know I eill pay gave an amount they agreed to it and assured me as ling as I keep to my arrangement they would not hand my account over. I paid as agreed to my shock this morning I have received emails and sms from MacRobert attorneys. Standard bank I made the payment as agreed yet just hand one over to attorneys. Even when I was unemployed I was paying. Standard bank do not care even if you naje an arrangement and keep to it they hand you over to attorneys.

0
Replies (5)
Standard Bank
Standard Bank's reply29 Oct 2022, 14:53
Official
Good day Adeline

Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward. 

Our team will be in touch with an update shortly. 

Kindest regards, 

Standard Bank Hello Peter Team*** 
AR
Adeline R's update31 Oct 2022, 10:13
Reviewer Update
Good morning,
When will I have feedback?
Standard Bank
Standard Bank's reply31 Oct 2022, 10:24
Official
Good Morning Adeline

We will follow up with our team.

We will be in touch with further feedback.

Thank you

Kindest regards 

Standard Bank Hello Peter Team*** 
AR
Adeline R's update31 Oct 2022, 14:55
Reviewer Update
Hi I do apologize for missing the call, they can call anytime before 4
Standard Bank
Standard Bank's reply31 Oct 2022, 16:51
Official
Hi Adeline

Please note that we will get our team to contact you.

Kindest regards, Standard Bank Hello Peter Team***