Terrible

<p>I had a claim with my insurance and they requested HPI Agreement with stantard bank. They said they dont have it on the system , how come they don't know.</p> <p> </p> <p>I requested the HPI Agreement on the 04 August 2017 and I received below SMS.</p> <p> </p> <p>Standard bank: Service request no. ********** 212 due on 10.08.2017 is now open. Queries? ********** 000.</p> <p> </p> <p>Even today i didn't receive the requested documentation.</p> <p>I receive the other SMS on the 10 August 2017 09h05, Check belo SMS Information below.</p> <p> </p> <p>Standard benk: Service request no. ********** 212 is still in progress. Thank you for your patience. Queries? ********** 000.</p> <p> </p> <p>Bad service ever. I don't think i will be finance with standard bank ever.</p>